Terms of Service

Last updated: April 2026

1. About Rayza Landscaping

Rayza Landscaping (“we,” “us,” “our”) operates rayzalandscaping.com and provides landscaping services including lawn care, hedge trimming, and property maintenance to residential properties in Vancouver, BC.

2. Use of Our Website

By using our website and submitting information through our contact or quote request forms, you agree to these terms. The information you provide must be accurate and complete. You must be at least 18 years old to use our services.

Our website is provided for informational purposes and to facilitate communication about our landscaping services. We reserve the right to modify or discontinue the website at any time without notice.

3. Service Quotes and Agreements

Quotes provided through our website or in person are estimates based on the information available at the time. Final pricing may differ if the scope of work changes or if site conditions differ from what was initially described or assessed.

A quote is not a binding contract until both parties agree to the scope, schedule, and price in writing. Service agreements for recurring work will be provided separately and will outline the specific terms, schedule, and pricing for your property.

4. Cancellation and Rescheduling

We understand that schedules change. If you need to cancel or reschedule a service visit, we ask for at least 24 hours notice. Repeated last-minute cancellations may affect scheduling priority. For recurring service agreements, cancellation terms will be outlined in your service agreement.

5. Payment

Payment terms are outlined in your service agreement or invoice. For one-time services, payment is due upon completion unless otherwise agreed. For recurring services, payment terms and billing frequency will be specified in your service agreement. We accept standard payment methods including e-transfer, cheque, and credit card.

6. Limitation of Liability

Rayza Landscaping takes reasonable care in performing all services. However, we are not liable for damage to underground utilities, irrigation systems, or other features not disclosed to us before work begins. We are not responsible for plant health outcomes affected by factors beyond our control, including weather, soil conditions, pest infestations, or disease. Our liability for any claim related to our services is limited to the amount paid for the specific service in question.

7. Property Access

By scheduling service, you grant Rayza Landscaping permission to access the areas of your property necessary to perform the agreed-upon work. If access is restricted by locked gates, pets, or other barriers, please let us know in advance so we can plan accordingly. We may not be able to complete scheduled work if access is unexpectedly unavailable.

8. Content and Accuracy

The information on our website, including service descriptions, pricing guidance, and educational content, is provided for general information only. Actual costs, timelines, and results vary by property. Always confirm details with us directly before making decisions based on website content.

9. Changes to These Terms

We may update these terms from time to time. Changes take effect when posted on this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

10. Contact

Questions about these terms? Contact us at hello@rayzalandscaping.com.